Returns/Exchanges

We hope you love what you purchased but, if not, we’re happy to try to help! If you have an issue with your order or new product, we can often help you resolve it without returning the item, so please contact us at intrvltimingband@gmail.com first to see if there is something we can help you with to avoid the need to return/exchange the product.

1. Return Window

• You have 30 days from the date of purchase to return items for a full refund or exchange.

2. Eligibility for Returns

• Items must be unused, unworn, and in their original condition with all tags and packaging intact.
• Final sale items, such as clearance or personalized items, are non-returnable.

3. How to Return an Item

• To initiate a return, please contact us at intrvltimingband@gmail.com with your order number and reason for the return.
• We will provide you with a return authorization and instructions on how to return your item.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or defective.
• We recommend using a trackable shipping service for returns to ensure your item is safely returned.

5. Refunds & Exchanges

• Once your return is received and inspected, we will process your refund to your original payment method within 5-7 business days.
• If you prefer an exchange, we will ship the replacement item once we receive the returned product.

6. Damaged or Defective Items

• If you received a damaged or defective item, please contact us within 7 days of receiving your order. We’ll provide a full refund or exchange for the item at no extra cost.

If you have any questions, feel free to reach out to our customer support team at intrvltimingband@gmail.com